Penny Lane Domestic Appliances

My tumble dryer is not drying my clothes?

By following the advice below, you can prolong the life of your Tumble dryer, improve the results of your drying.

Please check that the internal lint filter is clear of lint, also at the rear of the dryer there is an inlet vent which may be clogged. Make sure as well that the machine IS NOT being overloaded as this will also affect the drying time.

If your dryer is a Condensing dryer? check that condensing unit isn't blocked with lint.

Is there a heater cut-out device?

Tumble dryers often have at the rear of the machine a TOC button (Thermal overload cut-out device) a small red button that pops out and turns off the heating element to prevent the dryer from overheating.

To reset the TOC, simply press the button in.

Condensing Unit >

Still not drying your clothes?

If there is no TOC button at the rear of the machine and all the filters, Condenser unit, and inlet vents are not clogged, and your tumble dryer is still not drying your clothes - Call our engineer.

Our fixed labour charge for a repair is £40.00, plus any parts required. We don't charge VAT.

This price remains fixed and is not based on an hourly rate – it is one simple cost which covers your repair whether we complete it on the first call or have to come back another day if parts need to be ordered.

Unlike some other repair businesses, we say fixed and we mean exactly that – there are no hidden extras apart from the cost of the part which we identify and quote to you when we carry out the initial inspection.

We maintain a " No Call-out Charge " policy, which simply means if we call to your home to carry out repairs to your appliance – but for one reason or another we're unable to repair your appliance, there will be no charge.

We accept:

Call: 0151 2812526